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Age and Driving License |
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All drivers must be above 18 years old and possess a Malaysian Driving Licence Class D or E and MyKad. All foreigners must hold a valid international driving licence and valid passport. |
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Availability |
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All rentals are subject to availability. In the event that a booking deposit has been placed and the vehicle cannot be produced at the time of collection, the hirer shall be assigned with another vehicle of similar capacity until the reserved vehicle is available for swooping. |
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Border Crossing |
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Vehicles are not allowed to cross over from state of Sabah border for whatsoever purposes. Use of vehicles are subjected to locality term of use. |
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Payment |
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All payment must be made to Zaratech Travel and Car Rental Services and quoted in Ringgit Malaysia (RM). Full payment is payable by cash only upon collection of vehicle. |
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Cancellation of Booking / No Show Fees |
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In the event that a hirer decided to cancel a reservation whereby a booking deposit has already being placed, there shall be no refund for the deposit collected |
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Late Return |
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Every late hour is chargeable at RM10 and up to 3rd hour. Further delays will result in the hirer being charged for a whole day rental for that particular vehicle. However, discretion by agents are allowed. |
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Traffic Violations & Offences |
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All traffic violations and offences committed during the rental of the vehicle shall deem to be the responsibility of the Hirer. |
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Collision Damage Waiver |
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The Company is currently not adopting to CDW policy. Customers are to be held fully liable for any collision damage. |
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Break Down Assist |
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Breakdown assistance is provided by the rental agent so you will need to contact them directly to report any mechanical failures. Breakdown assistance will only cover you for any mechanical failure of the rental vehicle. You can obtain further information regarding the terms of the cover from the rental provider. |
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